Frontline leaders are pivotal in any organization, often holding the dual responsibility of executing strategies and managing a significant portion of the workforce (up to 80%). Despite their critical role, many frontline leaders often receive minimal training, which can lead to challenges in communication and conflict management.
Studies tell us that 50% of managers are ineffective in their role, specifically in the way they communicate (horizontally and vertically) and deal with conflict management. New Managers often feel overwhelmed and find it difficult to shift to a people-oriented role, so they tend to fall back on their comfort zones and micromanage their staff.
This gap in development can have tangible impacts on an organization's performance, including profit losses and high turnover rates. Investing in systematic development for these leaders is not just beneficial but essential for the execution of company strategy and the cultivation of a strong leadership pipeline. Effective training can empower frontline managers to transition from operational tasks to a more people-centric approach, enhancing their ability to mentor and motivate their teams. This investment in leadership development can lead to improved retention of talented individuals and create a positive feedback loop that informs and enriches the organizational culture and business outcomes.
There is a business case for investing in your frontline leaders, Systematic development of frontline managers is vital for executing the company’s strategy and strengthening your succession plans. Research shows that the frontline supervisor has the most influence on retaining talented individuals. They interact with frontline workers daily, providing mentorship, encouragement, and productivity strategies.
The INPOWERD Challenges of Frontline Leadership workshop is designed to address the key challenges of frontline leaders It focuses on principle-based leadership training, helping participants understand the differences and unique aspects between supervisors, managers, and leaders. The workshop emphasizes the importance of effective communication, conflict management, and the deployment of unique talents within a team.
A simple formula looks like this - Frontline Leaders with strong leadership skills = effective execution UP 📈, culture health UP 📈, talent attraction UP 📈, cost of doing business DOWN 📉, and turnover DOWN 📉. It makes business sense to invest in your next generation of leaders, they are the pipeline to key positions in your organization - investing in bench strength for your organization is essential for organization resiliency.
Frontline leaders play a pivotal role in the success of an organization. They act as the bridge between the workforce and upper management, translating strategic goals into daily operations. This workshop aims to equip these key players with the tools and insights necessary to excel in their roles. By distinguishing the unique responsibilities and skills required of supervisors, managers, and leaders, participants can better understand their position within the leadership hierarchy. Furthermore, the workshop will delve into strategies for recognizing and harnessing individual talents, fostering an environment where each team member can thrive and contribute to the collective goals. Ultimately, the goal is to create cohesive teams that operate with efficiency, respect, and a shared vision for success.
This frontline leadership training describe above is an important subset of the INPOWERD executive leadership program.
The INPOWERD executive leadership program represents a transformative journey for current and future executives, focusing on the development of both core and adaptive leadership skills. With a comprehensive structure that includes one-on-one coaching, mentorship, and 360 assessments, participants are guided through a series of 17 strategic focus modules. These modules are designed to enhance key areas such as strategic business relationships, culture and values development, emotional intelligence, business execution, change management strategies and holistic executive leadership growth. The program's emphasis on innovation and strategic thinking equips leaders to navigate the complexities of their roles effectively. For those interested in further details or wishing to enroll, additional information and personal references from executives are available upon request. NOTE: due to high demand and the number of current participants, this program currently has a waiting list of 8 to 12 months.
Upon completion of the workshop, participants will be able to apply a comprehensive set of frontline leadership skills to effectively manage diverse teams, resulting in a measurable increase in team performance and engagement within their respective departments.
Please read our client testimonials below!!
While most programs are analytical in nature, INPOWERD training methods are based on real life driven lessons learned and best practices that have been proven to be stimulating and effective. They are interactive and provide a dynamic, conducive, and enjoyable environment for adult learning to take place.
The workshop includes a series of real-life exercises that encourage participation and keeps the program interesting and involving. All participation is rewarded in an atmosphere of acceptance and with respect for peoples’ experience and background.
Earl Shockley's extensive experience in the energy sector has established him as a pillar of leadership and innovation. With a career spanning over forty years, he has honed his expertise in guiding top executives and frontline leaders through the complexities of the industry. His role as a certified instructor and personal executive coach has enabled him to impart valuable strategies that align with the core objectives of CEOs, COOs, CFOs, and CIOs. Earl's unique approach to leadership development, drawn from his vast experience as a national level executive, energy sector regulator, successful Entrepeneur and board member, emphasizes the importance of organizational maturity. His leadership programs are designed to enhance the sustainability and operational success of organizations, ensuring they are well-equipped to navigate the evolving landscape of the energy sector. The INPOWERD Frontline Leadership Workshop, a brainchild of Earl's experiences and innovative thinking, is a testament to his commitment to integrating technical and leadership skills, fostering a new generation of adept leaders in the energy field.
The format will primarily consist of instructor-led modules, exercises and debrief discussions. Exercises are team based and examine real life scenarios faced by all frontline supervisors. The program provides insight, guidance and experience to those learning or struggling with simplifying the complexity around managing employees and teams.
The Frontline Leadership Workshop is instructor-led and will be delivered in person at the client’s chosen location.
Pricing for this workshop is calculated at a fixed fee rate per student, plus any required travel costs. There is a ten (10) student minimum with a thirty (30) student maximum. Call for current pricing.
"The INPOWERD leadership program is a multifaceted approach to leadership that blends many of the timeless concepts of leadership with some of the more recent discoveries or adaptations. The program allows current and aspiring leaders to focus on their weaknesses while sharpening their strengths. It gives participants the ability to apply the principles learned throughout the course to turn complex issues facing leaders and break them down into much simpler problems to effectively advance teams and organizations. Throughout this program, leaders will attain a set of skills that enables them to successfully manage an ever-changing and diverse workforce, from a mentor, Earl, who has a wealth of knowledge and is someone who was actually in the arena with direct executive experience." Christian Nagel, Director of Power Supply
"INPOWERD’s Frontline Leadership Program has been an invaluable experience for me and my team. Earl's teaching style, combined with his real-world lessons and best practices, has been engaging and effective. The program’s emphasis on self-awareness, effective communication, and team collaboration has not only helped us grow individually but also together as a team. We are more equipped to tackle current\future challenges and lead with purpose. The Frontline Leadership Program has made a positive impact on both my professional development as well as my Frontline Leaders." Chase Snuffer, Chief Information Officer
"The INPOWERD Leadership Program has been instrumental in my professional growth as I transitioned from a NERC Certified System Operator to a frontline leader within the IT Department. Earl's mentorship has been a cornerstone during this journey, providing invaluable guidance and support. His expertise and dedication have not only shaped my leadership skills but also fostered a deep friendship. Earl's influence has been pivotal in my development as a manager, helping me navigate the complexities of leadership with confidence and competence. The program, with mentors like Earl, equips aspiring leaders with the knowledge and confidence to excel, making a profound impact on both personal and professional levels. It is through such comprehensive mentorship and support that I have been able to achieve my current success and continue to grow as a leader." Dustin Berry, IT Operations Manager,
"The INPOWERD Leadership Program is an excellent program to learn about and practice essential leadership skills. The lesson topics are highly relevant to everyday leadership practice and taught at the right level of detail. The program was highly interactive- I was able to ask questions and bring discussion topics in addition to our scheduled lessons. There were also homework assignments that provided valuable experience to test my knowledge of the lessons learned. The coursework is paced out in manner that does not interfere with regular workload, which I very much appreciated. The program has allowed me to not only take the next step in my personal and professional development, but also provide more value to my organization as a leader. If you are looking to take the next step in your professional development, I highly recommend this program!" Sara Richard, Corporate Council, REC
"I have had the privilege to lead the System Operations team at Rayburn Electric Cooperative for the last 3 plus years. In this time Rayburn has been gracious enough to offer me several forms of leadership training. The INPOWERD Leadership Program was one of the first that I participated in. Earl Shockley and his team really set the standard for me as to what training leaders should look like. The program was once a week for an hour. This allowed flexibility and did not create too big of a load to carry. The curriculum was the perfect blend of pragmatic, useful habits, vs theoretical goal setting practices. If you are looking for a company that is held in high esteem and goes about their business with wholesome family values, look no further than INPOWERD and their leadership program. I know I am a better leader today due to INPOWERD’s impact." James Wallace, System Operations Manager,
"The INPOWERD leadership program simplifies and distills down the core adaptive leadership elements that all leaders should embrace. Simple elements like communication and conflict management are not so simple when applied in work environments that are stressful. Earl can take these complex leadership principles and connect them back to basic leadership habits that simplify the approach for successful relationships." Senior Executive, Southern Utility
"Not only is Earl a nationally known ex-regulator, speaker, and thought leader, he is a man committed to serving his fellow veterans. Earl has coached me and several other veterans (Pro bono) through a transition from military to civilian life. He understands the struggles we experience and continue to experience. He really listens, and his guidance and support are something I treasure. Former U.S. Army Soldier, Dallas Texas
"The INPOWERD Leadership Program has been a transformative experience for me. Through its comprehensive and insightful curriculum, I was able to grow and mature both personally and professionally. The program provided me with the tools and guidance needed to enhance my leadership skills, which has been instrumental in advancing my career. Earl's mentorship and the program's focus on self-awareness, strategic thinking, and effective communication have empowered me to navigate challenges with confidence and make impactful decisions. I highly recommend the INPOWERD Leadership Program to anyone seeking to elevate their leadership potential." Gentry Ewing, Director of Strategic Affairs,
"Before we hired Earl as an executive coach, our team was very chaotic in our approach to emotional intelligence, work life balance, organizational trust, communication, conflict management, change management, and empathic leadership. He has since personally coached our executive staff and director level employees. We also hired him to work directly with our frontline leaders."
Senior Executive, East Coast Utility
"Earl has served as a team conflict mediator and a leadership coach for our staff for the past several years. He is a principle-based leader who walks the walk and talks the talk. Our team has grown significantly in emotional intelligence and empathy in the time he has spent with us."
Senior Director, Atlanta GA
"Not only is Earl a nationally known ex-regulator, speaker, and thought leader, he is a man committed to serving his fellow veterans. Earl has coached me and several other veterans (Pro bono) through a transition from military to civilian life. He understands the struggles we experience and continue to experience. He really listens, and his guidance and support are something I treasure.
Former U.S. Army Soldier, Dallas Texas
"Earl has served as a team conflict mediator and a leadership coach for our staff for the past several years. He is a principle-based leader who walks the walk and talks the talk. Our team has grown significantly in emotional intelligence and empathy in the time he has spent with us." Senior Executive, Atlanta GA
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